Frequently asked questions when selling jewelry, gold, silver, watches, gemstones, bullion, gold coins.
1.- What type of gold and silver are you interested in buying 4 Dreams?
Whether you have yellow, white or rose gold, gold jewelry, dental gold, coins, or bullion, we turn your gold into money instantly. This may be broken or damaged, or even have missing pieces, such as a mismatched earring or a piece of a chain.
So, if you have any old-fashioned necklaces or chains, pendants, earrings, rings, dental gold, bars or coins that you no longer want, or use, turn them into cash instantly at one of our centers.
2.- What about special items such as rare gold coins or designer or high-end antique jewelry?
If you have coins or designer pieces, they will usually have a higher value compared to their value for gold by weight.
We can determine if your item has a higher second-hand value as a collector’s item or special, and we will value it as such.
3.- Why should I choose 4 Dreams?
At 4 Dreams we don’t just buy, we also advise you.
The whole process is transparent and fascinating to watch. This is because of our commitment to offer excellence in quality and service.
You will only be attended by qualified professionals in the field. It doesn’t matter if your piece is made of gold, silver or a precious material such as diamonds. Any piece of jewelry, bullion, coins, or watches will be appraised at fair value.
We offer the best price on the market, thanks to our exclusive computer system, unique in the market and owned by 4 Dreams .
All our scales are approved and sealed. And fully visible to you.
You will be paid in cash or bank transfer and instantly, as soon as you accept our offer.
Last but not least, as a gold recycler, you will be helping to reduce the environmental impact and pollution caused by the process of extracting raw gold, simply by making the decision to sell the unused, broken or damaged gold for money instantly and at 4 Dreams .
4.- How is 4 Dreams different from other buyers?
4 Dreams is a completely different model of buying gold, silver and jewelry. As such, it provides a service and quality control, totally differentiated from the purchase of gold in regular use.
With a revolutionary and exclusive system from 4 Dreams , through which the best price on the market is provided.
We pride ourselves on offering you the convenience of being located in shopping malls so that you have the opportunity to sell your gold for money instantly. And in addition, if you make use of our Quick Service, you can make your purchases while we appraise your jewellery quickly and comfortably.
No parking problems and crowds. No separation screens, direct contact with a professional staff, trained by the Spanish gemological institute.
At 4 Dreams we don’t just buy, we also advise you from minute one. You can ask any questions, which our expert appraisal team will be happy to answer for you.
With all the measures adopted and required by health, in the face of the prevention of COVID-19 and derivatives. Having a qualified and qualified personnel for control and prevention.
At 4 Dreams we care about social and environmental issues. We try to do our bit with different contributions, such as:
Recycling precious metals in its entirety
Social collaboration with ManosdeAyudaSocial.org for each of the purchases we make
Empowering and supporting the incorporation into the labor market of women and those over 40 years of age. Occupying this profile, 90% of our workforce
5.- Where can I sell my jewelry safely?
If you are looking for where you can sell your jewellery safely, in any of the 4 Dreams appraisal shops you will be able to find out how much is paid for the gold of your piece or jewel, and sell the gold instantly.
Remember that at 4 Dreams we give you the best price on the market. See for yourself.
6.- How can I find my nearest 4 D store?
You simply have to go to the top menu of our website, select “4D CENTERS” and the locations will appear in detail.
Or by clicking on the following button
7.- What are some of the most common terms in the world of gold?
Gold: A precious metal that does not rust in its pure state, is highly biocompatible and is very malleable. Gold is alloyed with other metals such as silver, copper or nickel. The ratio of gold to other metals is what indicates the karat content or purity of the alloy.
Gold plating: A thin layer of gold is applied to a common metal, usually by electroplating. It is usually a very thin layer that is likely to wear away quickly. Gold buyers do not buy gold-plated metals.
Carat (K or kt): a measure of the purity of gold, equal to 1/24 parts. Pure gold is 24 karat gold, 18K gold is 18/24 gold, 14K gold is 14/24 gold and so on.
Red Gold: An alloy of gold with a high copper content. The higher the copper content, the redder the gold alloy.
Rose Gold: Gold with a pink tint due to a small higher concentration of copper.
White Gold: An alloy of gold made with nickel or palladium. It is brighter and whiter than silver due to the nickel content.
8.- What is the meaning of the stamped numbers found on some of my pieces of jewelry?
The numbers that you can sometimes see stamped on your jewelry can be an indicator of the gold content, that is, the percentage of purity of the gold it contains.
Use this simple chart to order your jewelry before visiting your 4D store:
8kt 333 mil 33.3%
9kt 375 mil 37.5%
10kt 417 mil 41.7%
12kt 500 mil 50.0%
14kt 585 mil 58.5%
15kt 625 mil 62.5%
16kt 667 thousandths 66.7%
18kt 750 mil 75.0%
19kt 800 mil 80.0%
20kt 833 mil 83.3%
21kt 875 thousandths 87.5%
22kt 917 mil 91.7%
24kt 999 mil 99.9%
925 indicates ‘sterling silver’.
9.- How is the purity of gold tested?
Testing the purity of gold is important for anyone thinking about selling their gold. A piece of jewelry that is stamped as 9kt, 14k, or 18k, etc., does not necessarily mean that it actually has that level of gold content.
There are parts that are not original. Gold pieces on the market that are sometimes of a lower quality of gold than stamped with the mark of a higher grade, or in other cases it may not be gold at all, but rather be a plated item.
For your peace of mind and to make sure that what you’re selling is authentic, it’s important to test the purity of your gold, and at 4 Dreams , this test is done in front of you.
There are mainly four steps to testing a piece of gold:
The first test is called the ‘magnet’ test and this is done by placing a magnet over your piece of jewelry. If it sticks to the magnet, it could indicate that the piece is not gold (gold is not magnetic).
If your gold pieces pass the ‘magnet’ test, the next step is the magnifying glass test. This involves using a jewelry magnifying glass to examine any marks on the pieces, such as stamps and stamps indicating the carat content on the piece. Look inside the parts or an area that you don’t normally see if you’re wearing it. Please remember that the fact that a piece may be printed with a certain number of carats, this does not guarantee that this is the case.
The ‘acid’ test is part of the final process. This test is performed by using a drop of acid on a small thin film of gold from your pieces on a specially obtained stone (touchstone). This process can leave an almost invisible imprint on the gold, but it in no way devalues your gold. However, this thin layer of gold is usually enough for the acid to be able to “react” and thus give a conclusive result for you and for us.
The fourth test consists of a small indentation in the part to obtain a better sample and is only carried out after your consent and once you have accepted our economic proposal.
10.- How much do you pay for 18-carat gold?
At 4 Dreams , we do not advertise prices online because we are subject to stock market prices and these are constantly changing.
We are professionals and we do not want them to have surprises or publish prices as a claim, and then not comply.
4 Dreams will give you the maximum valuation for your gold, at the time of your appraisal, by determining the carat of the pieces, and thanks to its computer program, unique in the market, applying the highest peak of the stock market.
We are the only ones in the market that have a state-of-the-art computer system connected to the London Stock Exchange to be able to offer you the best price for your gold.
Our prices refer to the price of gold quoted on the international markets of the Stock Exchange and each of the different carats is calculated using mathematical formulas.
We also take into account special promotions, bonuses and offers, which we make in our shopping centers. Take advantage of them!
11.- Is gold paid at market price?
The price of gold refers to the international stock market.
It is the price paid by traders in stock market operations, not on physical gold but on gold securities.
This is the basis on which the price is calculated according to the purity of the piece and its type. Whether it is jewelry gold, dental gold, coins, or bullion. Always without taxes and taking into account that it is second-hand gold.
The purchase of gold is one of the most regulated in the world.
At 4 Dreams we always strive to remain competitive and earn your trust in all the services we offer.
If you want to know how much gold is paid, you can carry out an appraisal at any of our 4D centres. And we will tell you how many grams of gold your piece contains, if it is gold-plated or if it is solid, the karat of gold it contains and the price at which we would pay you to buy the gold.
12.- What is the difference in the prices of second-hand gold?
By selling your gold, you are selling second-hand items. 4 Dreams is buying from you at retail price. The price that is published on the internet is the stock market price of 24-karat gold on the property title, not on physical marketable gold. Or price of 18k at the sale price, not the purchase price.
Many internet pages advertise prices as a lure to attract customers and then get unpleasant surprises , at 4 Dreams this does not happen
13.- When is the offer made and how is the gold paid?
Once the authenticity of the gold and the karat content or purity have been checked, the gold is weighed.
The result of the weight and purity is entered into the 4 Dreams computer system and the price is calculated automatically. On that calculation, the offer for your gold will be made.
According to the latest data from the OCU, 97% of the scales are rigged. The 4Dreams scales are sealed and approved.
When you accept our offer, you will receive your money in cash or bank transfer and on the spot.
14.- How much do you pay for money?
The price of silver depends on the quality and weight. For example, it depends on whether it is sterling silver, a silver-plated jewel, if it is bathed or if it is solid silver.
The best way to find out how much you pay for money is to go to one of our 4 D centers. We will carry out the appraisal of your silver and offer you a valuation of it on the spot.
The process is done in a completely transparent way, and we will explain the entire process about your piece.
If you want to know how much silver is buying or how much we would pay you for your silver, visit us at any of our 4D centers and sell your silver today.
15.- What happens to the stones of the jewels?
Depending on the weight and number of stones we adjust the calculations to take into account the additional weight of the stones over the total weight of the jewel.
If your stone is a diamond of 0.5 carats or higher, we will either bid you on it or return it to you once it has been disassembled in our laboratory.
16.- What happens to gold after buying it?
International gold buyers are one of the largest recyclers in the world, and after a period of legal custody, the gold is cleaned and graded ready to be sent to refineries for smelting and recycling.
4 Dreams has been recycling precious metals since its inception, with a priority vision on caring for the environment and ecosystems.
Refineries then resell that gold on the market for investors or as raw material for industry jewelers.
17.- Why is gold recycling good for the environment?
One of the most polluting activities carried out on Earth is gold mining, one ton of earth is removed for every two grams of gold on average and two tons of water is contaminated.
According to figures from the World Gold Council, recycled gold makes up 25 percent of the gold sold worldwide.
The same goes for silver and other precious materials such as diamonds.
Take care of the environment and create a better world by recycling your Gold and Silver jewelry and pieces.
18. What do I need to take with me, besides my gold?
The second-hand gold market is highly regulated and controlled.
The laws are very strict and you need your legible and valid identity document to make the sale. At 4 Dreams we comply with all current legal regulations.
19.- What should I do if I want to report the loss or theft of jewelry?
The first thing you should do is report the event to the local police.
Gold buyers who comply with current regulations, have an excellent relationship with the police and cooperate fully to ensure the integrity of our “purchases” and thus reduce the impact of fraud and theft on the market.
If you are able to provide the police with detailed photos and descriptions, this can make it easier for them to retrieve them.
19.- How do you know if it is gold?
We tell you how you can tell if it is gold here:
Much more than a business to buy gold Madrid
At 4Dreams, we are committed to a gold purchase where we offer a personalized and close service, in which we ensure that you have maximum security and comfort. You will be in very good hands, thanks to our gold appraisal experts who will offer you a fair and competitive price for your jewelry, regardless of its state or condition.
Furthermore, we care and put special effort into changing the world for the better.
Do you have any doubt? we call you
Request a call to our staff and they will contact you as soon as possible .